Faqs

1. What technical specifications are required to request a custom transformer quote?

To provide an accurate technical proposal and pricing, we require the following data: capacity (kVA/MVA), primary and secondary voltage ratings, vector group, preferred cooling method (e.g., ONAN/ONAF), tapping range, and any specific site altitude or ambient temperature conditions.

2. What is the typical manufacturing lead time for custom heavy-duty transformers?

Standard manufacturing lead times range from 12 to 24 weeks, depending on the MVA rating, voltage class, and specific engineering requirements of the project. We provide a precise production and shipping schedule upon technical drawing approval.

3. What Factory Acceptance Testing (FAT) is performed prior to dispatch?

Every unit undergoes rigorous Factory Acceptance Testing (FAT) before leaving the facility. Standard routine tests include winding resistance, voltage ratio, short-circuit impedance, load and no-load loss measurement, and dielectric tests to guarantee fault-free operation.

4. Do your transformers comply with international grid standards like IEC and IEEE/ANSI?

Yes. All custom power, distribution, and specialized industrial transformers are engineered, manufactured, and tested in strict accordance with IEC 60076, IEEE/ANSI C57, and specific national utility regulations required by the destination country.

5. Can you engineer transformers for harsh industrial environments and extreme climates?

Yes. We design and manufacture custom electrical equipment specifically for extreme conditions, including high-altitude installations, corrosive coastal regions, and extreme ambient temperatures requiring specialized heavy-duty enclosures and customized cooling systems.

6. Do you provide on-site installation and commissioning support?

While local EPC contractors typically handle the physical civil works, we provide comprehensive installation manuals, wiring diagrams, and remote engineering support. For complex infrastructure projects, our field service engineers can be dispatched internationally for on-site commissioning supervision.